Additional fees

The Toller Dog Harness is expertly padded to provide your furry friend with maximum comfort during walks, runs, or any outdoor adventures. The soft, breathable material prevents chafing and ensures your dog stays comfortable, even during extended wear.

• Say goodbye to the struggle of putting on a harness. Our innovative design incorporates adjustable straps and quick-release buckles, making it easy to achieve a secure and snug fit for dogs of all shapes and sizes. The harness stays in place, providing you with peace of mind and your dog with the freedom to move naturally.
  
• Safety is our top priority. The Toller Dog Harness features reflective stitching to enhance visibility during low-light conditions. Whether you're walking your dog early in the morning or late at night, you can trust that you and your furry friend will be seen by others.
  
• Built to withstand the rigors of an active lifestyle, the Toller Dog Harness is made from high-quality, durable materials. It can handle the rough and tumble of outdoor activities, ensuring longevity and reliability.
  
• Your dog will turn heads with the Toller Dog Harness's stylish and modern design. Choose from a range of colors and patterns to match your dog's personality and make a statement during your outings.
  
• The harness features multiple attachment points for leashes, allowing you to customize your walking experience. Whether you prefer a front or back attachment, the Toller Dog Harness accommodates your needs.

We understand that receiving your order in a timely and reliable manner is essential. That's why we're committed to providing you with all the information you need about our shipping policies and procedures. Below, you'll find comprehensive details about shipping times, methods, tracking, and more.

Standard Shipping

Our standard shipping option is the most economical choice. Packages typically arrive within 3-5* business days from the date of order placement. Please note that these delivery times may vary depending on your location (*applies to domestic orders within CAN).

Expedited Shipping

For those who can't wait to get their hands on their Toller products, we offer expedited shipping. With this option, your order will arrive within 1-2* business days, ensuring a faster delivery experience (*applies to domestic orders within CAN).

International Shipping

Toller proudly serves customers worldwide. International shipping times may vary depending on your location and customs regulations. Typically, international orders are delivered within 5-10 business days.

Shipping Fees

We aim to keep shipping costs as low as possible for our valued customers. Shipping fees are offered at a flat rate for our domestic CAN customers as follows:

CAN Domestic Standard: $8 CAD
CAN Domestic Express: $12 CAD
*CAN Domestic Free Shipping applies to orders over $75 CAD

International shipping is calculated based on the weight, dimensions, and destination of your order. You can view the shipping cost at checkout before finalizing your purchase.

U.S. Tariff Surcharge

Orders shipping to the United States are unfortunately subject to a 35% tariff imposed under U.S. trade policies (“Trump Tariff”). This surcharge is automatically calculated and added at checkout.

As a small, family-run business, we want to be fully transparent: none of this fee is profit. The charge is paid in its entirety to U.S. Customs in order for your order to successfully enter the country.

We truly regret having to pass this cost on, but it is the only way we can continue serving our U.S. customers while ensuring all duties and legal requirements are covered.

Order Tracking

Keeping you informed is our priority. Once your order ships, we will provide you with a tracking number via email. You can use this tracking number to monitor your package's journey in real-time. Just click on the provided link, and you'll have access to the latest shipping updates.

Shipping Restrictions

While we strive to deliver to as many locations as possible, there may be certain areas where shipping is not available. If you have any concerns about shipping to your location, please feel free to contact our customer support team for assistance via email or social media messaging.

Shipping Holidays

Please be aware that Toller observes national holidays, which may affect our shipping and customer support hours. Rest assured, we will do our best to process orders promptly once we return to normal business hours after a holiday.

Questions or Concerns?

If you have any questions or concerns about our shipping policies or your specific order, please don't hesitate to reach out to our friendly customer support team through either email or social media messaging. We are here to assist you and ensure your Toller shopping experience is exceptional.

Thank you for choosing Toller! We look forward to delivering quality products to your doorstep, and we appreciate your trust in our brand.